Lesley Lloyd
Lesley Lloyd
Product Manager- Patient Pathway
Healthcare Communications

Lesley Lloyd is the Project Engagement Manager at Healthcare Communications, the market-leading patient communications provider to the NHS. Prior to joining Healthcare Communications, Lesley worked for a series of companies operating in heavily regulated industries, including aviation and retail banking, before moving to the NHS in 2009. Since then, she has occupied a variety of positions for NHS Trusts in South East England, including roles as General Manager of Diagnostic Imaging and Head of Imaging, accumulating valuable managerial experience and interpersonal skills in the process. Lesley’s experience has helped her to develop a deep understanding of frontline processes and the challenges associated with implementing digital technology, which she applies to her current role to ensure that NHS organisations can achieve maximum return on investment. During her time in the NHS, Lesley was sponsored to complete an MSc in Healthcare Leadership at the University of Birmingham, which she earned in 2016 as part of the Elizabeth Garrett Anderson programme. The course empowered her to realise her passion for both leadership and outside of the box thinking, which she continues to exercise in her day-to-day working practice. In her current role, Lesley takes pride in in ensuring that Healthcare Communications customers can support patients with the right solutions for the right problems, working to digitise patient communications and streamline interactions, so that patients, colleagues and organisations realise the benefits of the company’s product suite.